Unacceptable Response for loss of Food.

We bought a New Samsung Fridge Model RB29FWRNDSA on 25 January 2015 From Makro Cape Gate. On the 8th January 2016 it broke. We contacted Samsung head office and was told that that model was discontinued. The Pc Board packed up and there was no replacement parts available. We did our monthly shopping on the 3rd of January 2016. We had to throw away all of our meat & fish and frozen veggies. I spoke to consultant and filled in a claim form with the slips attached. Last week i received a call from her to say that Samsung is paying out R500.00. That does not even come close to what we have lost in food. We lived out of a cooler box for almost 3 weeks. Yet Samsung has these big competitions on radio where they give away alot of money, but they do not look after there Customers. Makro did Replace the Fridge with a Defy unit.<br> My *** <br>