ND
Neil D
1 reviews | Active since Aug 2019
18 Aug 2020, 22:39
Un happy customer
Since May they send one of there agent to fix my washing machine they charge me for the part and they are nowhere to be found very disappointed with there service
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Replies (1)
Samsung South Africa's replyOfficial
19 Aug 2020, 07:59 Good morning Neil,
We have noted your concerns and your query has been escalated to our Voice of Customer team.
We apologize for the inconvenience caused.
A senior customer service executive will contact you with further advice on this matter.
Regards,
SamsungSA:
SS
We have noted your concerns and your query has been escalated to our Voice of Customer team.
We apologize for the inconvenience caused.
A senior customer service executive will contact you with further advice on this matter.
Regards,
SamsungSA:
SS
Samsung South Africa's reply19 Aug 2020, 07:59
Official
Good morning Neil,
We have noted your concerns and your query has been escalated to our Voice of Customer team.
We apologize for the inconvenience caused.
A senior customer service executive will contact you with further advice on this matter.
Regards,
SamsungSA:
SS
We have noted your concerns and your query has been escalated to our Voice of Customer team.
We apologize for the inconvenience caused.
A senior customer service executive will contact you with further advice on this matter.
Regards,
SamsungSA:
SS