ND
Neil D
1 reviews | Active since Aug 2019
09 Jun 2020, 19:31
Un happy customer
I called the customer service with a problem with my washing machine and one of its agents come and they said I must pay them first for the part which the guy said was not working since then the guy is nowhere to be found they don't pick up my calls
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Replies (1)
Samsung South Africa's replyOfficial
09 Jun 2020, 19:33Good day
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:
^SS
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:
^SS
Samsung South Africa's reply09 Jun 2020, 19:33
Official
Good day
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:
^SS
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:
^SS