LM
Lekoeleng M
1 reviews | Active since Jul 2021
13 Nov 2024, 19:39
Umklomelo Electronics and IT Solutions Pty Ltd
Soooo dissapointed with the product and fridge freezer my mom bought to top it all the service I received from the subcontractor which is being referred by sumsung called umklomelo. Mind a pensioner paid full amount without the service to date still waiting money paid but no service rendered. Been 3 weeks no communication nothing we are still without freezer in this summer
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Samsung South Africa's replyOfficial
13 Nov 2024, 19:40Good day Lekoeleng,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply13 Nov 2024, 19:40
Official
Good day Lekoeleng,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM