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Abdullah D
1 reviews | Active since Apr 2023
14 Jul 2023, 11:14
*****ulent Company. Stay Away from big promos. Too good to be true
Samsung are a *****ulent company. They advertise one thing and don't fulfil it even when you have fulfilled all requirements according to the terms of conditions of the promo. I have received my R2000 voucher when I pre ordered my S23 and signed up for unpacked and fulfilled all terms and conditions which I read clearly.
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Replies (4)
Samsung South Africa's replyOfficial
14 Jul 2023, 11:15Good day Abdullah
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^:NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^:NM
Samsung South Africa's reply14 Jul 2023, 11:15
Official
Good day Abdullah
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^:NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^:NM
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Abdullah D's updateReviewer Update
17 Jul 2023, 09:51My issue was not addressed and I will therefore be escalating this to the relevant authorities. I will not take this sitting down as you have failed to follow your own terms and conditions
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Abdullah D's update17 Jul 2023, 09:51
Reviewer Update
My issue was not addressed and I will therefore be escalating this to the relevant authorities. I will not take this sitting down as you have failed to follow your own terms and conditions
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Abdullah D's updateReviewer Update
17 Jul 2023, 10:00I was contacted on friday and told this would be escalated to the ombudsman. I am awaiting feedback on this
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Abdullah D's update17 Jul 2023, 10:00
Reviewer Update
I was contacted on friday and told this would be escalated to the ombudsman. I am awaiting feedback on this
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Abdullah D's updateReviewer Update
03 Aug 2023, 15:55Im still waiting for samsung to contact me regarding my escalation. I am not leaving this matter
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Abdullah D's update03 Aug 2023, 15:55
Reviewer Update
Im still waiting for samsung to contact me regarding my escalation. I am not leaving this matter