TV under warranty still not repaired after 3 wrrks

Item: Samsung South Africa
Rating: 2
Author: Chris G

Hi,<br> I bought a new tv from Digital Experience store in dec 2014. I took it in for repairs because the LCD display is failing. 2 weeks later I got the tv back and it still has the same problem. I am now still waiting to have a working tv!!

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Replies (2)

Samsung South Africa's replyOfficial

29 Jan 2016, 12:26

Hello cgilliam,

We have noted your concerns.

Our Customer Services Executive will be in contact with you to discuss your concerns in detail.

We have escalated the matter and feedback will be provided to you soon.

Regards

Samsung S.A

Samsung South Africa's reply29 Jan 2016, 12:26

Official

Samsung South Africa's replyOfficial

29 Jan 2016, 12:26

Samsung South Africa's reply29 Jan 2016, 12:26

Official