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alfred.ndlovu alfred.ndlovu
1 reviews | Active since Mar 2017
07 Feb 2022, 09:02
Tv repair
I’m not happy with your repair store mm all electronics! They don’t not respond to clients! My tv started showing lines which grew bigger now they are telling me I broke the tv! Ridiculous! I want my tv fixed! I never dropped it it only started showing small lines at the top which then grew bigger because they delayed contacting me after logging a call! This is crazy get it sorted with your useless repair company!
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Replies (2)0
Replies (2)
Samsung South Africa's replyOfficial
07 Feb 2022, 09:04Good morning Alfred ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Samsung South Africa's reply07 Feb 2022, 09:04
Official
Good morning Alfred ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
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alfred.ndlovu alfred.ndlovu's updateReviewer Update
08 Feb 2022, 07:18No one has contacted me yet! How pathetic the service is!
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alfred.ndlovu alfred.ndlovu's update08 Feb 2022, 07:18
Reviewer Update
No one has contacted me yet! How pathetic the service is!