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MJ M
1 reviews | Active since Sept 2021
27 Sept 2021, 16:07
TV PROMOTION!!!
So about 4 weeks ago I did a review on Samsung and they contacted me and promised that my problem would be sorted and guess what. Another 14 working days has passed and still no TV!! Wonder what excuse they going to use this time around. Really the worst service ever!!!
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Samsung South Africa's replyOfficial
27 Sept 2021, 20:19Good evening MJ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
SS
Samsung South Africa's reply27 Sept 2021, 20:19
Official
Good evening MJ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
SS