yM
yvette M
1 reviews | Active since May 2014
11 Jan 2016, 11:46
Trying to redeem voucher.
Good day, I bought a fridge on the 15th December 2015 and I received a voucher for weekend away or flights. I entered the promotion and got the reference number via sms to redeem the voucher. I have been trying to connect with call centre from the 31st December and have not been successful. I try every day(weekdays) since, but with no luck. The number that I have been trying is ***. Please can anyone assist with an alternative phone number?
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Samsung South Africa's replyOfficial
11 Jan 2016, 12:14Hello Faisel,
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Regards
Samsung S.A
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Regards
Samsung S.A
Samsung South Africa's reply11 Jan 2016, 12:14
Official
Hello Faisel,
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Regards
Samsung S.A
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Regards
Samsung S.A