CM
Carwyn M

1 reviews | Active since Sept 2019

26 Sept 2022, 16:45

Trash products trash service

***** it! 10 days off!? Not notification or anything!? Truly a terrible service, the staff broke the phone more and had zero attempt to both doing anything. Your website is full of lies and useless information and your high end phones have the specs of your older models. Do not get ****med by this company go for any other brand, 2 stars cos the one person who called me was helpful, but when I got to speak to the other member it was trash again from first failing at a stupid conference call to then have **** audio as well. When the s4 was out it came with two free screen repairs and even when the phone was long off contract they fixed it but now samsung has become one of those companies. I am will never buy anything from this compine again and will tell everyone about their ****my ways.

0
Replies (4)
Samsung South Africa
Samsung South Africa's reply26 Sept 2022, 16:58
Official
 Good day, Carwyn.

Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. 

We have noted your concerns and we are currently investigating the matter further. 

Your complaint has been assigned to our escalations department and we will be in contact with you. 

Kind Regards, 
Samsung ZA
:^JL.


CM
Carwyn M's update26 Sept 2022, 17:02
Reviewer Update
Please do not contact me! I have zero intrest this company wasting more of my time and money. Either update your products saying we are just ****s lol or just get lost.
CM
Carwyn M's update27 Sept 2022, 14:04
Reviewer Update
You ignored my request and called anyway during a meeting of mine, rude firstly email me for a time that's works for me, especially when your call is to con me out of 11k! with a service you lie and trick people with!
CM
Carwyn M's update27 Sept 2022, 14:07
Reviewer Update
I bet if it was the last day you would have made up some **** as well! fix my screen or get lost!