Totally dissatisfied and disappointed 😞

Last year Black friday Cell c had a 2 phone deal R499 Samsung A35 and A24. These phones in July 2024 both a day apart had issues with charging. Took both devices back 2 Cell c in westwood Mall booked the A24 in as this was the 1 that wouldn't even switch on. A35 chargers with a cable that didn't come with the device. A month of waiting the company informed us that the A24 cable was burnt out damaging the phone and therefore informed us 2 months after that this is what the company told us "misuse of the device" and we will need 2 pay R1500 for the fault to b repaired. This is Clearly a factory fault. I refused the quote and repair because both devices have charging problems. It's now November 2024 a few weeks before the next black Friday the A25 delivered to store no repairs or solutions the contract remains been paid by a "pensioner" for 2 devices that onmy worked 4 least than 6 month. The consultants at the Cell c store informed us 2 now take the devices 2 Samsung , which will be done. It's ironic how 2 device purchased on the same day have the same or simpler problems. I have been a loyal customer 2 Cell c for over 20 years to get a service of " I don't care" is like this is now a run around edition which is very frustrating and makes me want to return the phones and drop out of this contract that i have had 4 over 20 years. I need a solution before the 1 year is over.