Total Nonsense

<p>It has been 1 week since I wrote my first complaint. Still no contact even after I contacted Samsung myself to be told the agent who is ment to contact me will call me back A WEEK AGO! It has now been exactly 21 days since my phone went in for repairs at Samsung CT and still nothing, still being told that the parts in Johannesburg have still not been sent! I also recieved an sms saying that someone will call me with a resolution on Monday and still nothing! I am absolutely disgusted in Samsung! This will be the last time I ever purchase a Samsung! Can someone contact me TODAY with a resolution or I will be taking this matter further!</p>