MN
Mandisa N
1 reviews | Active since May 2016
13 Jul 2017, 23:52
too slow
<p>I sent in my phone for repairs I'm Richards bay sumsung it has been 3weeks and still they have not touched my phone. they keep saying they are waiting for parts .</p>
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Samsung South Africa's replyOfficial
14 Jul 2017, 10:39This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA
Samsung South Africa's reply14 Jul 2017, 10:39
Official
This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA