JK
Johan K
1 reviews | Active since Oct 2012
03 Dec 2015, 21:42
Time Delay on warranty claim
Poor service, delayed service. frustrating process to claim on warranty.<br> <br> Samsung service order number ***<br> Part order ref number ***<br> <br> Samsung call centre unhelpful <br> <br> An huge disappointment NOT EXPECTED FROM SAMSUNG.<br>
Helpful (0)
Replies (1)0
Replies (1)
Samsung South Africa's replyOfficial
04 Dec 2015, 08:48Hello user9991,
This is to acknowledge receipt of your complaint.
Kindly note the query is currently in escalation with our Voice of customer team under ***.
A senior customer service executive will contact you with further advise on the matter.
Regards
Samsung Team
This is to acknowledge receipt of your complaint.
Kindly note the query is currently in escalation with our Voice of customer team under ***.
A senior customer service executive will contact you with further advise on the matter.
Regards
Samsung Team
Samsung South Africa's reply04 Dec 2015, 08:48
Official
Hello user9991,
This is to acknowledge receipt of your complaint.
Kindly note the query is currently in escalation with our Voice of customer team under ***.
A senior customer service executive will contact you with further advise on the matter.
Regards
Samsung Team
This is to acknowledge receipt of your complaint.
Kindly note the query is currently in escalation with our Voice of customer team under ***.
A senior customer service executive will contact you with further advise on the matter.
Regards
Samsung Team