GL
Gareth L
1 reviews | Active since Jul 2015
20 Dec 2015, 11:29
three samsung s3 not working according to specs
In March 2015 I bought three brand new Samsung s3 phones on mtn contract. Each phone freezes , does not show contacts , doesnt allow calls made or received, constantly have to restart all the phones to function.i have taken them to Samsung store to be checked. Each has been re updated etc. Still the same problems persists. I will never buy a Samsung phone again. Are there any other people experiencing this problem. Many times I just wanna throw it against the wall due to frustration.
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Replies (1)Samsung South Africa's replyOfficial
21 Dec 2015, 08:17Hello gary@24,
This is to acknowledge receipt of your complaint.
Please be advised the query is currently escalated to our voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on the matter.
Regards
Samsung Team
This is to acknowledge receipt of your complaint.
Please be advised the query is currently escalated to our voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on the matter.
Regards
Samsung Team
Samsung South Africa's reply21 Dec 2015, 08:17
Official
Hello gary@24,
This is to acknowledge receipt of your complaint.
Please be advised the query is currently escalated to our voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on the matter.
Regards
Samsung Team
This is to acknowledge receipt of your complaint.
Please be advised the query is currently escalated to our voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on the matter.
Regards
Samsung Team
