THIS IS NOT SAMRT OF SAMSUNG!

<p>Good Day,</p> <p>I have an S7 and the screen broke, so i sent it in as supposedly you get a free screen.</p> <p>I then received a quotation to pay for a part that needs to be replaced in order to replace the screen.</p> <p>If this is a common problem, why is the cost not incurred in the replacement of the screen, don’t offer something that gets consumers to purchase your brand and then hit them with the finer details once you own 1.</p> <p>I am terribly disgusted with the service i have received from Samsung, a brand that claims to be SMART, but not SMART enough to actually make the consumer happy with a actual free screen.</p> <p>So much for paying a premium price for a premium service…</p> <p>I basically sent in my phone so that i could not be contacted. Which is perfect because i am trying to start a business so being out of contact makes a lot of money?</p> <p>I would not recommend wasting your hard earned money on Samsung as their service is terrible along with their catch line of a FREE SCREEN...</p> <p>THE RESULT OF THIS ISSUE WILL LEAVE ME WITH A VIEW ON THEIR BRAND.</p> <p> </p>