1 reviews | Active since Mar 2015
This is getting old, worst service ever!!!!!!!!!!
<p>SAMSUNG IS BEYOND USELESS, NO ONE CAN ATTEND TO MY CALLS THE WAY I NEED THEM ATTENDED TO…I EVEN CALLED THE STORE DIRECTLY TO SPEAK TO THE MANAGER AND THE CONSULTANT TELLS ME NO, HE IS THE MANAGER(IM NOT STUPID GUYS) I HAVE A BROKEN PHONE STILL AND YOU TELLING ME YOU GOING TO CALL ME BACK WHAT A DAMN JOKE. CALL THE NATIONAL CALL CENTRE AND GUESS WHAT………………….MORE SHUNTING ME AROUND FROM ONE DEPARTMENT TO ANOTHER. GUYS I HAVE GROWN TIRED AND THIS NOW IS OFFICIALLY THE WORST SERVICE EVER FROM A SO CALLED WORLD LEADING BRAND THAT’S ARE ACTING LIKE ****S.</p> <p>SO WHERE TO FROM HERE??????IM MISSING BUSINESS CALLS AND THIS PHONE YOU LOANED ME WILL ONLY LOAD STUFF AFTER A FEW MINUTES SO **** THE SPEED OF THINGS!!!!!!!!!!!!!!!!!!!!!!!</p> <p>THE FUNNIEST THING I HEARD TODAY WAS, MY COMPLAINT WAS APPARENTLY LOGGED AT THE SAMSUNG HEAD OFFICE AND RESOLVED….WHAT A JOKE….YOU MUST HAVE RESOLVED GOLFING APPOINTMENT.</p> <p> </p>
This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA
This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA
