SB
Sharon B
1 reviews | Active since Dec 2018
13 Jun 2022, 11:19
Think twice before buying this fridge.
We bought a Samsung fridge with an ice and water dispenser. The ice dispenser stopped working first luckily was still under warranty and now the water dispenser is not working. Not good for such an expensive fridge. My neighbour has exactly the same one and her ice dispenser stopped working as well out of warranty and it cost her quite a lot to have it fixed.
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Samsung South Africa's replyOfficial
13 Jun 2022, 11:23Good day Sharon,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Samsung South Africa's reply13 Jun 2022, 11:23
Official
Good day Sharon,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM