*******, ***** - Waste of Space!!!

On 28/09/2017 I handed my device in for repairs. Since then, I’ve been begging for feedback. I've paid for repairs, I’ve sent numerous request and complaints – No feedback whatsoever. Last week I got a sms that my device is ready for collection, after arranging a driver to collect, I was advised that the device is already collected but thy cant tell me by whom. I’ve phoned numerous times, leaving messages but no response! I’ve emailed them as well – Still no response! How are they still in business? I would never recommend anyone to ever make use of Samsung of get themselves any product from Samsung.