1 reviews | Active since Mar 2017
They keep telling me there was no fault found
Bought a microwave from Makro last year, bought a samsung thinking it would a decent microwave. About 2 months ago the microwave stared making a zinging noise just before it switched off and continued to make this terrible noise once it was off. I took it to Makro and they sent it to samsung, i was called 2 weeks later saying that the microwave is fixed went to collect it and within a few days it was making the same noise again. I was told that the "micro switch" was replaced. Sent it back again and now they tell me that there was no fault found. how many times do i have to run up and down taking this microwave back and forth till they will replace the thing.
Absolutely pathetic, a warranty means absolutely nothing these days.
I WILL NEVER BY ANYTHING SAMSUNG AGAIN!!!!!!!!!!!!!
Dear Jade,
Please note your query has been escalated to our voice of customer team under reference number: ***.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA
Dear Jade,
Please note your query has been escalated to our voice of customer team under reference number: ***.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA
