1 reviews | Active since Jul 2011
THEY DROP THE BALL CONSISTENTLY
<p>REF ********** 453 [Nomsa/ Kagiswe]</p>
This is to acknowledge receipt of your complaint.
Your query has been escalated to our Voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA
This is to acknowledge receipt of your complaint.
Your query has been escalated to our Voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA
RECEIVED A CALL ON APRIL 4 '17 AT 4:46PM FROM SOMEONE WHO SPOKE SO FAST AND UNCLEARLY, THE MESSAGE WAS IMPOSSIBLE TO HEAR FULLY.
I THINK THE NAME WAS TANGO
I DID A 'CALL BACK' FROM MY CELLPHONE
GOT TO THE ORIGINAL CALL CENTRE WHERE THIS FIASCO STARTED
THEN GOT SHOVED FROM PILLAR TO POST - AGAIN !!
STILL HAVE NOT RECEIVED THE SUPPORT REQUESTED
THE ONLY MISTAKE I MADE HERE WAS TO PROVIDE A TWO STAR RATING - WHICH I NOW FEEL COMPELLED TO DOWNGRADE TO A ONE STAR
RECEIVED A CALL ON APRIL 4 '17 AT 4:46PM FROM SOMEONE WHO SPOKE SO FAST AND UNCLEARLY, THE MESSAGE WAS IMPOSSIBLE TO HEAR FULLY.
I THINK THE NAME WAS TANGO
I DID A 'CALL BACK' FROM MY CELLPHONE
GOT TO THE ORIGINAL CALL CENTRE WHERE THIS FIASCO STARTED
THEN GOT SHOVED FROM PILLAR TO POST - AGAIN !!
STILL HAVE NOT RECEIVED THE SUPPORT REQUESTED
THE ONLY MISTAKE I MADE HERE WAS TO PROVIDE A TWO STAR RATING - WHICH I NOW FEEL COMPELLED TO DOWNGRADE TO A ONE STAR