They don't answer their calls

<p>I took my phone to the Samsung store in Sandton thinking that it was a good idea since everything in Sandton is said to be A-Class. My phone was going for repairs and i was told i would get a call to tell me what problem my phone had and how much i would have to pay. I got the call and i told the lady that i spoke to that i would call her back to inform her if they could proceed and repair the phone or not. I called them 2 days after just so i can give them the go ahead and i stayed closed to 15 minutes on the line, holding to be transferred to the repairs department, and finally when i got transferred, something happened to our line. I have been trying to get hold of them for a whole week now and they never pick up their phone. I am very disappointed and i regret taking my phone to the branch in Sandton!</p>