GM
Glen M
1 reviews | Active since Jul 2011
18 Dec 2024, 11:40
Theft
A55, no watch and ear pods.
You or your courier service, Skynet, need to hand the goods over. Poor service, Samsung, and false advertising with the aid of Telkom.
Helpful (0)
Replies (2)0
Replies (2)
Samsung South Africa's replyOfficial
18 Dec 2024, 11:41Good day Glen,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply18 Dec 2024, 11:41
Official
Good day Glen,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's replyOfficial
18 Dec 2024, 12:00Thank you for posting your comment
Your concerns have been duly noted
We have addressed your concerns in the order they were raised, and our Voice of Customer Advisor we'll be in contact with you.
Thank you for your patience and understanding.
Kind Regards,
SamsungZA
NM
Samsung South Africa's reply18 Dec 2024, 12:00
Official
Thank you for posting your comment
Your concerns have been duly noted
We have addressed your concerns in the order they were raised, and our Voice of Customer Advisor we'll be in contact with you.
Thank you for your patience and understanding.
Kind Regards,
SamsungZA
NM