MB
Manda B
1 reviews | Active since Jan 2016
05 Jan 2016, 13:01
THE WORST SERVICE
I purchased a dishwasher with their promotion on the 18/11/2015, I registered my product, and have not heard from them since. I phoned their call centre a few times, they tell me they will phone me back, after I hold on for about an hour. I still have not had any feedback. I want to ask everyone to boycot them. really, you can't complain about their service, as there isnt any
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Samsung South Africa's replyOfficial
05 Jan 2016, 14:41Hello mandab5124,
This is to acknowledge receipt of your email.
Please be advised the query is currently in escalation with our Voice of customer team under reference number: ***.
A senior customer service executive will contact you with further advise on the matter.
Regards
Samsung Team
This is to acknowledge receipt of your email.
Please be advised the query is currently in escalation with our Voice of customer team under reference number: ***.
A senior customer service executive will contact you with further advise on the matter.
Regards
Samsung Team
Samsung South Africa's reply05 Jan 2016, 14:41
Official
Hello mandab5124,
This is to acknowledge receipt of your email.
Please be advised the query is currently in escalation with our Voice of customer team under reference number: ***.
A senior customer service executive will contact you with further advise on the matter.
Regards
Samsung Team
This is to acknowledge receipt of your email.
Please be advised the query is currently in escalation with our Voice of customer team under reference number: ***.
A senior customer service executive will contact you with further advise on the matter.
Regards
Samsung Team