cB
cuban B

1 reviews | Active since Mar 2009

31 Mar 2016, 18:58

The Terrible S7

I just bought a S7 it was the worst mistake of my life. I spent days in the Samsung stores and no one can fix my connectivity problems, emails, bbm, Facebook all don't work properly. Reloaded software, upgraded software, format phone, checked with my service provider, swapped Sims, changed network and still the ******* S7 refuses to work. & Samsung stores and repair centres pretend that nothing is wrong with the cell & hope I don't come back to the so called technicians. I wish I kept my blackberry....

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply01 Apr 2016, 08:32
Official
Hello cuban,

We have noted your concern, thank you for bringing this matter to our attention.

We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.

Herewith your reference number: ***

Kind Regards

Samsung SA