The Television only lasts as long as the pathetic little remote. Customer Service is dead.

Televisions, even the expensive ones, will only last as long as the tiny perishable plastic remote, which resembles a disposable item. Of course the remote does not last more than 1 year, no matter how carefully you look after it. The trouble though, is that SAMSUNG SA does not really care. Their service consists of taking down your personal details (why no one know, I can only imagine what they do with it), and then creating a "profile" for you, and then sending you to other audiovisual retailers to go and look for a remote that may or may not be compatible. Good luck... oh.. and making it your fault when you get annoyed at their poor service. that would be R 7 000 in school fees, so if nothing else, we learn what NOT to buy next time. Think carefully.