THE SAMSUNG J1 IS PATHETIC

I AM UTTERLY DISAPPOINTED IN THE SAMSUNG J1 AND THE SERVICE WHICH I AM GETTING FROM SAMSUNG.<br> I received the J1 with my upgrade in June. On the 15th of August I took my phone to the Samsung Smart Lab at the The Glen because of all the below issues:<br> 1. IT KEEPS FREEZING<br> 2. THE SIGNAL IS FULL BUT NO CALLS OR MESSAGES CAN BE RECEIVED OR MADE<br> 3. I HAVE TO SWITCH THE PHONE ON AND OFF ATLEAST 10 TIMES A DAY BEFORE IT WORKS.<br> I received the phone back on the 2nd of September and according to the feedback I received the motherboard had to be replaced. (NO EXPLANATION GIVEN WHY IT HAD TO BE REPLACED)<br> <br> 2 MONTHS LATER the device starts giving the same problem. On the 21st of November I again took my phone back to Samsung at The Glen and booked it in again. <br> Today I received a message that my device is ready for collection. When I called your call centre to find out which parts were replaced. I WAS AGAIN TOLD THE MOTHERBOARD!!!<br> <br> SO PLEASE EXPLAIN TO ME *** BECAUSE I CANNOT KEEP TAKING MY PHONE IN EVERY TWO MONTHS FOR THE SAME DAMN PROBLEM.<br> <br> I HAVE TOLD EVERY PERSON I COME IN CONTACT WITH NOT TO BUY THE J1 BECAUSE IT IS A SH*T PHONE.<br> <br>