BE
Belinda E
1 reviews | Active since May 2013
19 Jan 2023, 10:49
The ohone was not 5 rand now must get a phone that have a problem from the start a secondhand phine
Samsung disappoint me! I bought a phone in December and then it give me problems! I send it back to Samsung. And they informed me that my motherboard is not working and thel will only replace that. It not acceptable for a phone that is 2 months old. They dont what to replace the phone.
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Samsung South Africa's replyOfficial
19 Jan 2023, 10:54Good day, Belinda,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NP
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NP
Samsung South Africa's reply19 Jan 2023, 10:54
Official
Good day, Belinda,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NP
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NP