1 reviews | Active since May 2024
THE DRIVER AND PERSON I SPOKE TO SPEAKS LIES ABOUT THE DELIVERY
I am absolutely disgusted at skynet. My parcel went out on delivery today at 08:06am So I called skynet too find out what time the driver would be in my area..he phones the driver and the driver told him apparently he already attempted the delivery and the he called me but no answer. I have been home the entire day and nobody called me either. The person I spoke too says he tracked the vehicle and the driver was there and he did try too phone. The consultant and the driver are ****s. I took a day off work for this bull****. So apparently it can only be delivered tomorrow. And I will get the same story again tomorrow. What do they get out of lying. Just ****** hell deliver my parcel.
Samsung really needs to use someone else this is frustrating me now.
Tracking number: JWSR***3
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^;NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^;NM
Thank you for posting your comment
Your concerns have been duly noted
We have addressed your concerns in the order they were raised, and our Voice of Customer Advisor we'll be in contact with you.
Thank you for your patience and understanding.
Kind Regards,
SamsungZA
NM
Thank you for posting your comment
Your concerns have been duly noted
We have addressed your concerns in the order they were raised, and our Voice of Customer Advisor we'll be in contact with you.
Thank you for your patience and understanding.
Kind Regards,
SamsungZA
NM