THE DAY SAMSUNG LOST A LOYAL CUSTOMER AND FAN!!!!!

SUNDAY 23 AUGUST 2015: I drove from Pretoria where I reside to Sandton as I know of the SAMSUNG SHOP there, I have dropped cellphone Samsung S6 in melting snow on my visit to the Eastern Cape. I have no insurance on the phone. This happened days after getting the new phone.<br> I walked into the Shop to the service counter to find the assistant on his phone, he told who ever he was talking to that he would call back shortly.<br> I started telling my sad story just like above... he interrupted me all the time and I have asked numerous times to finish what I wanted to ask. Clearly frustrated by me he interrupted me again by saying WE DONT FIX WATER DAMAGE... I ask again to be given the opportunity to ask what I have come so far for! By now he was rude and interrupted me again saying CANT HELP YOU MAKE USE OF YOUR INSURANCE AND GET A NEW PHONE... I then told him that he was rude and frustrated because I interrupted his private call. <br> I have gone all the way to Sandton to find out if (at my own expense) they could open the phone and just service it!<br> I have had Samsung phones for a long time and not only a customer but a fan of the brand, well that was obviously till I tried asking a question!!