HV
Hester V
1 reviews | Active since Apr 2022
11 Jan 2023, 16:48
Terrible, terrible service
If only I had the option for no star rating. My A32 is send for repairs sometime June 2022. I am still waiting for my device. If Vodacom send samsung emails, they just don't reply. We all think they lost my phone and now ignorance is all we get. I will never ever recommend Samsung to anyone in my life. Terrible , no, no service!!!!!!!!!!!!!!!!!!¡
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Samsung South Africa's replyOfficial
11 Jan 2023, 16:52 Good day, Hester,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NP
Samsung South Africa's reply11 Jan 2023, 16:52
Official
Good day, Hester,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NP