1 reviews | Active since Sept 2016
Terrible support center
<p>It's bad enough that your products are giving problems but then you have to struggle to get your support center to help us, I had to call in 4 times to follow up on why no one has contacted me yet. I was supposed to get a call to arrange for a on site television repair on friday (2016-11-11) but once again samsung fails to deliver on quality support. </p>
I was called this morning (2016-11-10) , still had a terrible expiernce with previous support calls, samsung really can't afford to have terrible products and terrible support.
I was called this morning (2016-11-10) , still had a terrible expiernce with previous support calls, samsung really can't afford to have terrible products and terrible support.
Good day Shaun ,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your reference number: ***
Kind regards
Samsung SA
Good day Shaun ,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your reference number: ***
Kind regards
Samsung SA