HV
Hester V
1 reviews | Active since Jun 2022
03 Aug 2022, 06:57
Terrible service
My A32 is in for repairs for 3 weeks now, for the second time. They don't bothered to let me know what is going on, ignore my emails Etc. I will never buy a samsung phone again, this was my first. TERRIBLE AFTER SERVICE.
Helpful (0)
Replies (1)0
Replies (1)
Samsung South Africa's replyOfficial
03 Aug 2022, 08:07Good morning Hester,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Samsung South Africa's reply03 Aug 2022, 08:07
Official
Good morning Hester,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM