1 reviews | Active since Nov 2015
TERRIBLE SERVICE EVER
These guys are unprofessional. I paid for my device to be repaired on 12 August, to which their quote said 48 hours to complete the job. 10 Days later I have not received any feedback! Calls are not answered.. I eventually went and they give me the "parts" excuse. Avoid taking your Samsung here if you want good service. The amount you pay vs the service do not match.
Dear George,
We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA
Dear George,
We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA