Terrible service

I write this in total disappointment and regret in having to be a loyal customer to the Samsung brand . We have purchased another Samsung fridge on the 4th October, delivery took place 2 days later and i received a dented fridge which we then got them to replace. Since then we were having endless issues with the fridge making a loud noise. We have been going back and forth trying to get samsung to sort the issue out. They sent out technicians twice and the last time the report stated that the compressor needs to be replaced. How do you replace the compressor in a fridge that is not even a month old....Does that even make sense??? They said they would exchange the fridge if they have stock . We then asked for a refund so that I could spend my money on a decent brand that values the consumer and their service levels. I was told that the refund would take 6 weeks, unacceptable in my view......Samsung does not value their customers and dont even care about their consumers and what would make them happy....How sad is that knowing you spend so much money on brand that has no sense of customer service and good ethics....Guys, please if you reading this re consider your decision if you ever thinking of buying a Samsung product.