Terrible service at Samsung shop, Mall of Africa

<p>All i wanted was a Galaxy Note3 battery but was told to wait for the customer service assistant Wopedu in charge of the batteries. She walked in to the shop casually and dashed out again . 20 minutes later she sashays in on high heels and says absolutely nothing to us as if it was her right or she was doing us a favour. Finally she called me to her like i was begging for charity instead of trying to spend my hard earned money at your store and told me there was no stock. Samsung, why are you guys quick to sell but slow to provide service? Why do i have to feel humiliated when i am only trying to buy your product? Why?</p>