Terrible service and repair!

<p>I bought a Samsung Note 4 with which i had problems with the phone freezing and restarting at will. I took it up with a Samsung outlet and they told me they will have to send my phone away.... what!!! Now my screen broke a year later, sent the phone in and waited 2+ weeks with no progress report or feedback of any sort. Finally got it back now the screen is lifting up! Sensors goes crazy, screen goes black at will. Applications close by themselves as if I closed it on my screen. Very very disappointed. Now after paying for a new screen I will have to struggle without my phone AGAIN heavens know how long thats going to take. If this is the type of quality service I paid for I'd rather change brands! </p>