PK
Prishal K
1 reviews | Active since Dec 2019
31 Mar 2021, 13:33
Terrible service
Samsung, customer service is non existent. I have sent numerous emails and calls, cannot get to speak to Vaugh, Taslyn, any Manager Terrible service. Prishal Kathard ***
Helpful (0)
Replies (3)0
Replies (3)
Samsung South Africa's replyOfficial
31 Mar 2021, 13:38Good afternoon Prishal,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Samsung South Africa's reply31 Mar 2021, 13:38
Official
Good afternoon Prishal,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
PK
Prishal K's updateReviewer Update
31 Mar 2021, 13:52Thank you for the generic reply as usual. Wish someone would actually call to find out what the problem is
PK
Prishal K's update31 Mar 2021, 13:52
Reviewer Update
Thank you for the generic reply as usual. Wish someone would actually call to find out what the problem is
Samsung South Africa's replyOfficial
31 Mar 2021, 14:14Thank you for posting your comment Prishal,
We apologize for the inconvenience and undue frustration, this has caused
We have addressed your concerns in the order they were raised, and our Voice of Customer Advisor we'll be in contact with you.
Thank you for your patience and understanding.
Kind Regards,
SamsungZA
NM
Samsung South Africa's reply31 Mar 2021, 14:14
Official
Thank you for posting your comment Prishal,
We apologize for the inconvenience and undue frustration, this has caused
We have addressed your concerns in the order they were raised, and our Voice of Customer Advisor we'll be in contact with you.
Thank you for your patience and understanding.
Kind Regards,
SamsungZA
NM