SD
Sakhile D
1 reviews | Active since Apr 2016
25 Nov 2022, 13:58
Terrible Service
Absolutely appalling service.
My Samsung Flip 3 phone screen stopped working because of the natural problem of the phone.
The camera front has a slight chip on the front and they want to charge for a full set as the camera is fully operational and I do not need it replaced.
They want to charge me for the camera for no Reason but just a money making scheme.
Helpful (0)
Replies (2)0
Replies (2)
Samsung South Africa's replyOfficial
25 Nov 2022, 14:00Good day Sakhile,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
NM
Samsung South Africa's reply25 Nov 2022, 14:00
Official
Good day Sakhile,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
NM
Samsung South Africa's replyOfficial
25 Nov 2022, 15:30Dear Sakhile,
We have sent you an email to the email address you provided on this post.
We appreciate your bringing your concerns to our attention and thank you for your support.
Kind Regards,
Samsung ZA
NM
We have sent you an email to the email address you provided on this post.
We appreciate your bringing your concerns to our attention and thank you for your support.
Kind Regards,
Samsung ZA
NM
Samsung South Africa's reply25 Nov 2022, 15:30
Official
Dear Sakhile,
We have sent you an email to the email address you provided on this post.
We appreciate your bringing your concerns to our attention and thank you for your support.
Kind Regards,
Samsung ZA
NM
We have sent you an email to the email address you provided on this post.
We appreciate your bringing your concerns to our attention and thank you for your support.
Kind Regards,
Samsung ZA
NM