RK
Retshedisitswe K
1 reviews | Active since Nov 2016
27 Apr 2026, 13:58
Terrible service
So I bought a Samsung top loader at bafkho and it stopped working while still under warranty, I informed them and they promised to fix my machine until today it is not fixed and that was in Dec 2025, please stay away from Samsung appliances, what a terrible service from both Samsung and bafkho because Samsung tech was supposed to come fix while bafkho does nothing until I do a follow up, well I'm tired of reminding them
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Samsung South Africa's replyOfficial
27 Apr 2026, 14:04Good day Retshedisitswe
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^KK
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^KK
Samsung South Africa's reply27 Apr 2026, 14:04
Official
Good day Retshedisitswe
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^KK
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^KK