GV
Gert V
1 reviews | Active since Jun 2012
17 Jul 2023, 15:55
Terrible service
I am still waiting for Samsung to contact me... There service is terrible... I have had a phone problem since March and they still have not been able to resolve the problem....terrible service
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Replies (2)
Samsung South Africa's replyOfficial
17 Jul 2023, 15:57Good day Gert
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^:NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^:NM
Samsung South Africa's reply17 Jul 2023, 15:57
Official
Good day Gert
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^:NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^:NM
Samsung South Africa's replyOfficial
18 Jul 2023, 08:24The issue has been escalated to the respective team we will inform you once it has been resolved.^NM
Samsung South Africa's reply18 Jul 2023, 08:24
Official
The issue has been escalated to the respective team we will inform you once it has been resolved.^NM