AP
Andrew P
1 reviews | Active since Nov 2014
08 Oct 2015, 11:38
Terrible service
After reporting a damaged out of the box TV a month and a half ago and receiving on site inspection by unitronics I have finally being told by the call center to return the TV for exchange today, exchange still can not be made without further assessment apparently when I get to the store. A month a ND a half and still being messed around. Good product, abysmal service.
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Samsung South Africa's replyOfficial
08 Oct 2015, 11:59Hello andrew@i,
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind regards
Samsung SA
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind regards
Samsung SA
Samsung South Africa's reply08 Oct 2015, 11:59
Official
Hello andrew@i,
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind regards
Samsung SA
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind regards
Samsung SA