LP
Leanne P
1 reviews | Active since May 2013
15 Sept 2015, 19:52
Terrible service
Over 3 weeks ago I logged a fault on Samsung dishwasher through Hirches which was sent on to the Samsung Service Center. I had to call a 2nd time as no one got back to me. From there it took over a week for someone from Samsung to come out and another week for the part to arrive. Another week on and over 3 scheduled appointments missed my dishwasher still isn't fixed
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Samsung South Africa's replyOfficial
16 Sept 2015, 16:27Hello lpugsley,
Thank you for voicing your complaint through to Samsung Samsung Electronics South Africa. We would like to assist you with the complaint you have laid regarding the service delay from our service centre. We will be in contact to get the service order number and all relevant details to assist further.
Kind Regards
Samsung South Africa
Thank you for voicing your complaint through to Samsung Samsung Electronics South Africa. We would like to assist you with the complaint you have laid regarding the service delay from our service centre. We will be in contact to get the service order number and all relevant details to assist further.
Kind Regards
Samsung South Africa
Samsung South Africa's reply16 Sept 2015, 16:27
Official
Hello lpugsley,
Thank you for voicing your complaint through to Samsung Samsung Electronics South Africa. We would like to assist you with the complaint you have laid regarding the service delay from our service centre. We will be in contact to get the service order number and all relevant details to assist further.
Kind Regards
Samsung South Africa
Thank you for voicing your complaint through to Samsung Samsung Electronics South Africa. We would like to assist you with the complaint you have laid regarding the service delay from our service centre. We will be in contact to get the service order number and all relevant details to assist further.
Kind Regards
Samsung South Africa