ED
Elizabeth D
1 reviews | Active since Oct 2015
17 Mar 2022, 11:54
TERRIBLE SERVICE
Very dissappointed with the service i am getting from Samsung. There was an offer with Vodacom for a Samsung S21 FE which comes with a free tablet. Its been a month and i still dont have it. I feel its unfair that i have to pay for something i dont have.
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Samsung South Africa's replyOfficial
17 Mar 2022, 11:55Good day Elizabeth ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Samsung South Africa's reply17 Mar 2022, 11:55
Official
Good day Elizabeth ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM