TE
TREVOR E
1 reviews | Active since May 2015
14 May 2015, 14:04
TERRIBLE SERVICE
I went to book my phone in for repairs,at Samsung. I phoned them for the quote and they indicated it was R3000,I phoned them back not to repair it.Today being the 14th to collect it,when I got home I realised I had to someone elses phone. This is absolutely terrible,I need my phone back.
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Samsung South Africa's replyOfficial
15 May 2015, 07:59Hello Trevor14,
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind regards
Samsung SA
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind regards
Samsung SA
Samsung South Africa's reply15 May 2015, 07:59
Official
Hello Trevor14,
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind regards
Samsung SA
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind regards
Samsung SA