dF
david F

1 reviews | Active since Feb 2009

29 Aug 2017, 12:20

terrible service

i sent a Samsung S8 for a screen repair through Incredible Connection on the 27th of July. today is the 28th August i still have not received my phone back. All Samsung does is give the run around. No parts etc. Please can this be sorted out. The job numbers are ********** 587 and ********** 830

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply29 Aug 2017, 15:39
Official

This is to acknowledge receipt of your complaint.

Kindly note your query has been escalated to our voice of customer team under reference number: ***

A senior customer service executive will contact you with further advise on this matter.

Regards

SamsungSA