TERRIBLE SERVICE

<p>I CONTACTED SAMSUNG AND ADH PREMIUM ADVISING THEM THAT THERE IS A BAD PINK LINE RUNNING DIRECTLY THREW THE SCREEN OF MY DEVICE, THE ADVISED ME THAT MY WARRENTY FOR ADH WAS SOON TO EXPIRE AND I SHOULD BOOK IT IN STRAIGHT AWAY BUT THEY DO NOT HAVE A LOAN PHONE.</p> <p> </p> <p>THIS IS NOW NEARLY 2 WEEKS AND THEY ARE NOW WANTING ME TO PAY A QUOTATION FOR THE REPAIR ON THE DEVICE, I SENT IT IN BEFORE THE WARRENTY PERIOD WAS OVER AND NOW THE EXCUSE IS THAT IF IT IS A WARRENTY PROBLEM THEN THEY CANT DO ANYTHING ABOUT IT, I AM NOT A CELL PHONE TECHNICIAN HOW ON EARTH I AM SUPPOSE TO KNOW WHAT THE PROBLEM FOR THAT IS, THIS IS HORRIBLE SERVICE THAT DEVICE IS THE CENTRE OF MY BUSINESS EVERYTHING GETS DONE WITH IT AND I STILL DONT EVEN HAVE CONFIRMATION OF WHAT IS HAPPENING SO WHO KNOWS HOW LONG THIS WILL STILL TAKE, IM SUCH A LOVING CUSTOMER OF SAMSUNG GALAXY I HAVE HAD THEM ALL BUT NOW THIS IS STARTING TO HAPPEN EVERYONE IS JUST PASSING THE BUCK AND MAKING IT SOMEONE ELSES PROBLEM, I WAS TOLD IN THE PAST SAMSUNG IS SO GREAT NOW THAT IF SOMETHING IS WRONG WITH YOUR PHONE THEY WILL GIVE U A LOAN PHONE SO THAT THEY CAN MAKE LIFE EASIER, BUT NOT EVEN THAT COULD HAPPEN HOW GREAT IS SAMSUNG NOW, EVERY SINGLE PRODUCT IN MY HOUSE IS SAMSUNG BRAND AND THIS IS THE TREATMENT THE LOYAL CUSTOMERS GET</p>