1 reviews | Active since Aug 2016
Terrible repair expierence with Samsung ADH
<p>Samsung ADH serviced by Fair Trade solutions provided a terrible customer expierence when i damaged my Note 5 and had to work through their call centre to get the phone repaired. 20 Days later I am still to receive my repaired phone. I will remeber this expierence when i purchase my next phone!!</p>
Hi Dechlan
This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number: ********** 991.
A senior customer service executive will contact you with further discussions on this matter.
Regards,
Samsung Team
Hi Dechlan
This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number: ********** 991.
A senior customer service executive will contact you with further discussions on this matter.
Regards,
Samsung Team