KD
Koketso D
1 reviews | Active since Jan 2024
13 Jan 2024, 09:48
Terrible product!
I bought 65 inch Samsung tv at game store in November. The tv doesn’t connect to 5g Wi-Fi , it randomly glitches and switches off. They keep going around in circles about what the issue could be. I shouldn’t be experiencing any issues at all for a brand new TV! At this rate I wouldn’t recommend any products from Samsung.
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Replies (2)
Samsung South Africa's replyOfficial
13 Jan 2024, 09:50Good day Koketso ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM
Samsung South Africa's reply13 Jan 2024, 09:50
Official
Good day Koketso ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM
KD
Koketso D's updateReviewer Update
16 Jan 2024, 14:58Conclusion? What was the conclusion that I am not aware of! You have not resolved my issue!
KD
Koketso D's update16 Jan 2024, 14:58
Reviewer Update
Conclusion? What was the conclusion that I am not aware of! You have not resolved my issue!