ZK
Zameer K

1 reviews | Active since Nov 2016

11 Nov 2016, 08:52

Terrible product

<p>My cousin bought a samsung j500 cell phone from edgars not even 3 months and the phone was in the pocket when he dashes into a table and the screen cracked now it 6 months and the phone is not in use gorrila corning glass type 3 its very dispointing to pay R3000 for a phone with specs that doesn't even help samsung is really letting us down cause i myself is using the j700 and convinced him its a good mobile what next its going to explode like the note 7 why advertise specs that doesnt work from my experience i should of told him go with apple or Huawei its very sad lost all hope with samsung </p>

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Replies (1)
Samsung South Africa
Samsung South Africa's reply12 Nov 2016, 13:15
Official

Good day Zameer ,

We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.

Herewith your reference number: ***

Kind regards

Samsung SA